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Home / FAQ

FAQ

1. Who are we?

DC Technologies Ltd. was founded in 2009, based in Fujian,China, DC focus on designing and producing eco-friendly new energy products that meet the demands of today's society. Our mission is to provide reliable and efficient new energy products that allow people to enjoy life without being bound by energy constraints and contribute to the world's energy transformation and energy conservation.

 

DC operates a highly efficient and intelligent factory that is fully controlled throughout the product lifecycle. The factory comprises seven modules and 46 production processes, all of which are monitored in real-time online to ensure exceptional product quality. The group operates multiple factories with a combined area of 150,000 square meters.

 

DC have exported more than 100countries like USA, Mexico, Canada, Germany, Netherlands, Spain, Russia, Singapore, Thailand, Africa etc.

 

2. What can you buy from us?

DC is a group company and you can buy the following products from us:Solar fans, Solar lamp, Power bank, Portable Power Station, and other Battery Energy Storage System.

 

3. Do you have physical factory?

Yes,we have the manufacturer in Xiamen City,Fujian Province.We have a professional technical team,sales team,and after-sales team.

 

4. What services can we provide?

Accepted Delivery Tems: FOB,CFR,ClF,EXW; Accepted Payment Currency:USD,CNY;

 

We will answer your questions and provide you with the best solution with the utmost enthusiasm and sincere attitude.

 

5. How can we guarantee quality?

DC operates a highly efficient and intelligent factory that is fully controlled throughout the product. The factory comprises seven modules and 46 production processes, all of which are monitored in real-time online to ensure exceptional product quality.

 

6. Why should you buy from us not from another supplies?

We are professional manufacturing these products for 15 years with CE,UL,UN38.3,IEC,MSDS,ROHS,REACH certification.Purchasing from us will result in the most cost-effective product.

 

7. Can you customize machines?

Yes, we integrate design and development, with experienced engineers and assembly technicians.

 

8. May I visit your factory?

Yes,welcome you to come.

 

Other FAQ

 

Q1. Are you a manufacturer or a trading company?

A: We are a manufacturer: DC TECHONOLGIES.

 

Q2. What payment methods do you accept?

A: T/T, paypal, visa, mastercard, alibaba teade assurance, western union, letter of credit, etc.

 

Q3. How long does it take to produce?

A: Samples take 3-5 days, and mass production time takes 2-3 weeks. Timely delivery under normal circumstances.

 

Q4. What about the MOQ?

A: The MOQ is low, 1pc for samples is available. Different quantities, due to different logistics costs, the price will be different.

 

Q5. How to order?

A: Click "Start Order" to pay directly, or ask our sales manager, they will give you a payment link. (Remember to tell us your quantity, type, address and contact information)

 

Q6. Do you support customization?

A: Of course, we can provide customized brand, logo, color, packaging, etc.

 

Q7. We want to know the production capacity.

A: Our average capacity is 500000 pcs per month.

 

Q8. Where is your market?

A: Our products are welcome to export to America, Europe, Africa, South Asia, Middle East, etc. Of course, we hope you can join us and benefit from our cooperation mutually.

 

Q9. What kind of certificates do you have?

A: We have CE, ISO9001, SONCAP and test reports for all products.

 

Q10. Why choose us?

A: We have absolute information to do, good quality, fast delivery, timely service, worry-free after-sales.